Adele Gutman
A little bit about Adele…
Adele Gutman, the Host of the Hospitality Reputation Marketing Podcast: Get Great Reviews, has been honored as one of the Top 25 Outstanding Minds in Hospitality Sales & Marketing for her many award-winning achievements in reputation Marketing from HSMAI. During Adele’s 20-year tenure as Vice President of the Library Hotel Collection, the brand astonished the hotel industry by repeatedly earning the #1 highest guest satisfaction rating of any luxury hotel brand in the world, receiving a 96.1% GRI (Global Review Index-by ReviewPro) on the Luxury Brand Report, a survey of 2.7 million annual online reviews, as well as achieving the #1 Hotel in the World and Three Top 25 Hotels in the USA on the Tripadvisor Travelers Choice Awards.
Now, Adele is on a mission to help hoteliers, healthcare professionals, and all service industries implement the award-winning Five Star Review System she developed over decades in hospitality. As Host of the Hospitality Reputation Marketing Podcast: Get Great Reviews, Adele is devoted to helping hoteliers achieve their personal best reputation goals.